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Welcome to Pristine Housemaids! We are thrilled to have you as a valued customer and we are committed to effectively safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy sets forth how Pristine Housemaids collects, uses, and protects your personal information when you interact with our website, mobile applications, and other services (collectively referred to as the “Services”).

Pristine Housemaids is a maid service and cleaning company based in Melbourne, Victoria. We offer comprehensive house cleaning solutions to individuals and businesses, ensuring a pristine living or working environment. Our team of professional cleaners and maids are committed to providing you with the highest standards of service excellence.

We understand the importance of your privacy and are dedicated to maintaining strict confidentiality of the personal information you share with us. In this Privacy Policy, we will explain in detail how we collect, use, and safeguard your personal data. By using our Services, you consent to the data practices described in this policy.

1. COLLECTION OF PERSONAL INFORMATION

1.1 Information You Provide

When you engage with our Services, we may collect personal information that you voluntarily provide to us. This may include your name, address, email address, phone number, and any other relevant information necessary for us to perform our services.

1.2 Information Collected Automatically

In addition to the information you provide, we may also collect certain information automatically when you use our Services. This may include your IP address, browser type, device identifier, operating system information, usage data, and other technical information.

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your use of our Services. These technologies help us analyze website traffic, customize and personalize your experience, and facilitate effective communication with you. You can control the use of cookies through your browser settings.

2. USE AND SHARING OF PERSONAL INFORMATION

2.1 Use of Personal Information

The personal information we collect will be used for various purposes, including but not limited to:

– Providing and improving our Services

– Communicating with you about our services, offers, and promotions

– Processing payments and managing billing

– Responding to your inquiries and providing customer support

– Conducting market research and analysis

– Ensuring the security and integrity of our Services

– Complying with legal obligations

2.2 Sharing of Personal Information

We may share your personal information with trusted third parties to fulfill the purposes outlined above. These may include:

– Service providers and contractors assisting us in delivering our Services

– Payment processors for secure payment transactions

– Legal and regulatory authorities when required by law

– Third parties in the event of a merger, acquisition, or sale of our company assets

– Other parties with your consent or at your direction

3. DATA RETENTION AND SECURITY

3.1 Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected. This may vary based on legal requirements and our legitimate business needs.

3.2 Data Security

We are dedicated to protecting your personal information and have implemented industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage system can guarantee absolute security.

4. YOUR RIGHTS AND CHOICES

4.1 Access and Modification

You have the right to access, correct, or update your personal information in our possession. You can do so by contacting us using the contact details provided at the end of this Privacy Policy.

4.2 Marketing Communications

You have the option to unsubscribe from our marketing communications at any time. You can do so by following the instructions provided in the emails or by contacting us directly.

4.3 Do Not Track

We currently do not respond to “Do Not Track” signals sent by your browser. However, you can control tracking preferences through your browser settings.

5. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.

6. LINKS TO OTHER WEBSITES

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any website you visit outside of Pristine Housemaids.

7. CHANGES TO THIS PRIVACY POLICY

Pristine Housemaids reserves the right to modify or amend this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this page to stay informed about our data practices.

8. CONTACT INFORMATION

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please fill out this form to contact us. 

Thank you for taking the time to read our Privacy Policy. We are enthusiastic about serving you with our exceptional house cleaning services while ensuring your privacy and security.

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